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Are you a Medicare member? Visit rhodeahead.com/medicare.

Are you a Medicare member? Visit rhodeahead.com/medicare.

14 Advantages of Your BCBSRI Plan

Have a cold or the flu? Sprained your ankle? Need to see a specialist? You use your BCBSRI health plan! However, your plan is working for you even when you aren't at the doctor's office. Here’s a look at 14 advantages of being a BCBSRI member—features that help you stay healthy, save you money, and make using your plan easy and convenient.

Keeping you healthy 

1. $0 for your in-network checkup 
Don’t miss out on this visit, which helps your doctor focus on keeping you well and preventing future health problems. When you see a doctor in the BCBSRI network, the checkup is covered at no additional cost to you. So call your primary care provider today!

2. A whole team to take care of your health
BCBSRI partners with Rhode Island’s top doctors to offer our members a higher level of care. Patient-centered medical homes may feature extended hours, classes, and no-cost visits with a nurse and pharmacist. Find one by calling Customer Service at (401) 459-5000 or using our Find a Doctor tool and following these easy steps:

  • Search for "primary care"
  • When you see the search results, click on the PCMH box under "Quality" on the left-hand side

3. Fun fitness with the Virgin Pulse app
Our wellness program, powered by Virgin Pulse, makes fitness contagious. Earn points and get motivated with healthy team challenges, customized nutrition tools, and trackers for activity, weight, sleep, and mood. To get started, go to join.VirginPulse.com or download the app.** Choose Blue Cross & Blue Shield of Rhode Island as your sponsor, then connect your Fitbit® or other wearable device to track and sync steps with the app.

4. Video chat with a doctor
Talk with a doctor on your smartphone, tablet, or computer with BCBSRI Doctors Online. Search “Drs. Online” from the Apple or Google app store* or visit drs-online.com.

5. Help with ongoing health conditions
Our nurses, dietitians, and social workers can help you control health conditions such as diabetes, asthma, and heart disease. They work with you and your doctor to help you reach your health goals and make the most of your benefits. You can work with our team over the phone or at Your Blue Store. There's no cost—it's included as part of your plan. To learn more or schedule an appointment, please call 1-844-563-0892 or email care@bcbsri.org.

Making it easy

6. Face-to-face meetings at Your Blue Store
Whether you need assistance with your health plan or with staying healthy, we’re here for you. Stop by one of our convenient Your Blue Store locations:

  • Warwick: Cowesett Corners, 300 Quaker Lane
  • East Providence: Highland Commons, 71 Highland Avenue
  • Lincoln: Lincoln Mall Shopping Center, 622 George Washington Highway

7. Weekend customer service
Questions can pop up anytime. That’s why we offer customer service 7 days a week. We’re happy to talk with you Monday through Friday, 8:00 a.m. to 8:00 p.m., and Saturday and Sunday, 8:00 a.m. to noon. Call us at (401) 459-5000 or 1-800-639-2227 (outside of Rhode Island).

8. Personalized messages on your phone
Receive secure messages about your health and health plan on your mobile devices, including benefit updates, money-saving tips, and reminders about tests. To get started, text “BCBSRI” to 73529 or call 1-844-779-8820.

9. A mobile app for accessing your health plan information
Your Blue Touch RI lets you easily access health plan information on your mobile devices. Just download the app from Google Play or the Apple App Store.** With Your Blue Touch RI, you can:

  • View coverage, copays, and claims history.
  • Check deductible and out-of-pocket maximum updates.
  • Search for a doctor with results customized for your plan.

10. Help for caregivers
Are you caring for a loved one, or is someone helping you? Discover resources available through your plan and in the community. Visit our site for caregivers.

Saving you money

11. Lower prices for healthcare services
We partner with doctors and other healthcare providers to ensure you receive high-quality care at lower costs than you'd pay without your BCBSRI plan. When you receive a "Healthcare Services Summary" from us in the mail, it'll show how much you saved on each service.

12. Compare estimated costs for medical services
Higher costs don’t always mean higher quality. You could save hundreds or even thousands of dollars depending on where you receive care! By using My Cost Calculator, you can get a price estimate before your next healthcare service. Log in to bcbsri.com and click "My Cost Calculator."

13. Free exercise classes
At Your Blue Store locations, you can take fitness classes such as yoga and Zumba. RSVP for a class. 

14. Discounts on fitness center memberships
Looking to join a fitness center or lower your costs? As a BCBSRI member, you can receive the lowest available membership rate offered by thousands of participating gyms nationwide. To learn more, please call 1-800-866-8466.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

Virgin Pulse® is an independent wellness company, contracted by BCBSRI to provide wellness services.

In the case of an emergency, you should always call 911. Doctors Online is not intended to replace these services and should not be used in those circumstances. 

Doctors Online is a telemedicine service provided by American Well®, an independent company that administers Doctors Online on behalf of Blue Cross & Blue Shield of Rhode Island.

**Standard mobile phone carrier and data usage charges apply. The downloading and use of the mobile app is subject to the terms and conditions of the app and the online stores from which it is downloaded.