Do you see a primary care provider (PCP)?
Having a PCP can give you a trusting, ongoing relationship with one medical professional over time—someone who is your main healthcare provider. While many PCPs are doctors, some are nurse practitioners, which is a nurse who can give a wide range of healthcare services and write prescriptions.
If you have complicated medical needs, having a PCP is particularly important. Your PCP will lead the team of healthcare professionals caring for you—which may include specialists, nurses, nutritionists, social workers, and behavioral health clinicians—and be your main point of contact.
A PCP also cares for you by:
Your PCP should always be your first call unless the situation is an emergency (always dial 911 for emergencies). There is a medical professional available 24 hours a day to answer questions and let you know if you need to seek care immediately or can wait until the PCP’s office is open.
If you don’t already have a PCP or would like to find a new one, use our Find a Doctor tool to search by BCBSRI plan and location.
You may also want to consider looking for a patient-centered medical home. Many of Rhode Island’s largest groups of PCPs are now patient-centered medical homes, which offer an entire healthcare team all under one roof. They offer a higher level of care that includes:
To find a patient-centered medical home, please call Customer Service at (401) 459-5000. You can also find a PCMH in the Find a Doctor tool: