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12 Advantages of Your BCBSRI Plan

Have a cold or the flu? Sprained your ankle? Need to see a specialist? You use your BCBSRI health plan! However, your plan is working for you even when you aren't at the doctor's office. Here’s a look at 12 advantages of being a BCBSRI member—features that help you stay healthy, save you money, and make using your plan easy and convenient.

Keeping you healthy 

1. $0 in-network checkup 
Don’t miss out on this annual visit, which helps your primary care provider focus on keeping you well and preventing future health problems. When you see a provider in the BCBSRI network, the checkup is covered at no additional cost to you. So call your primary care provider today!

2. A whole team to take care of your health
BCBSRI teams up with Rhode Island’s top doctors to offer our members a higher level of care. Patient-centered medical homes may feature extended hours, classes, and no-cost visits with a nurse and pharmacist. Find one by calling Customer Service at (401) 459-5000 or using our Find a Doctor tool and following these easy steps:

  • Search for "primary care"
  • When you see the search results, click on the PCMH box under "Quality" on the left-hand side

3. Fun fitness with the Virgin Pulse app
Our wellness program, powered by Virgin Pulse®, makes fitness contagious. Earn points and get motivated with healthy team challenges, customized nutrition tools, and trackers for activity, weight, sleep, and mood. To get started, sign up at or by downloading the Virgin Pulse app from the Apple App Store or Google Play.* Choose Blue Cross & Blue Shield of Rhode Island as your sponsor, then connect your Fitbit® or other wearable device to track and sync steps with the app.

4. Video chat with a doctor
Talk with a doctor, therapist, or psychiatrist on your smartphone, tablet, or computer with BCBSRI Doctors Online. Search “Drs. Online” from the Apple App Store or Google Play* or visit

5. Help with ongoing health conditions
Our nurses, dietitians, and social workers can help you control health conditions such as diabetes, asthma, and heart disease. They work with you and your doctor to help you reach your health goals and make the most of your benefits. You can work with our team over the phone or at Your Blue Store. There's no cost—it's included as part of your plan. To learn more or schedule an appointment, please call 1-844-563-0892 or email

Making it easy

6. Assistance at Your Blue Store
If you have questions about your health plan, we’re here for you. Stop by one of our convenient Your Blue Store locations in Cranston, East Providence, Lincoln, and Warwick.

7. Weekend customer service
Questions can pop up anytime. That’s why we offer customer service 7 days a week. We’re happy to talk with you Monday through Friday, 8:00 a.m. to 8:00 p.m., and Saturday and Sunday, 8:00 a.m. to noon. Call us at (401) 459-5000 or 1-800-639-2227 (outside of Rhode Island).

8. Personalized messages on your phone
Receive convenient messages about your health and health plan on your mobile devices, including benefit updates, money-saving tips, and reminders about tests. To get started, text “BCBSRI” to 73529 or call 1-844-779-8820.

9. Help for caregivers
Are you caring for a loved one, or is someone helping you? Discover resources available through your plan and in the community. Visit our site for caregivers.

Saving you money

10. Free exercise classes
As a BCBSRI member, you can take free fitness and healthy living classes in person at Your Blue Store locations or online, whichever you prefer (or both!). The online classes are streamed live on Facebook every weekday at 10:00 a.m. and 2:00 p.m. If you can’t make the live classes, you can view the videos anytime. Sign up for an in-person class at or visit the Your Blue Store Studio Facebook group for the online classes.**

11. Member-only discounts on healthy living
Want to subscribe to a fitness streaming service? Buy a fitness tracker? Get great discounts on more than 45 top national retailers at

12. Lower prices for healthcare services
We work with doctors and other healthcare providers to ensure you receive high-quality care at lower costs than you'd pay without your BCBSRI plan. When you receive a "Healthcare Services Summary" from us in the mail, it'll show how much you saved on each service.

*Standard mobile phone carrier and data usage charges apply. The downloading and use of the mobile app is subject to the terms and conditions of the app and the online stores from which it is downloaded. 

** Not all exercises are suitable for everyone and any exercise program could result in injury. Always consult with your physician before beginning any exercise program, especially if you have any chronic or recurring condition, and/or if you are pregnant, nursing, or elderly.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

Virgin Pulse® is an independent wellness company, contracted by BCBSRI to provide wellness services.

Doctors Online is a telemedicine service provided by American Well®, an independent company that administers Doctors Online on behalf of Blue Cross & Blue Shield of Rhode Island.

© 2000‐2020 Blue Cross and Blue Shield Association ‐ All Rights Reserved. The Blue365 program is made available by BCBSRI in conjunction with the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield Association is an association of independent, locally operated Blue Cross and Blue Shield Plans.